To see where players get stuck, Crustify records your play as a series of screenshots of the game screen, taken about once a second, which PostHog can play back like a short silent video. A recording shows what you saw: the dough, the sauce, the oven, the pizza and the buttons you pressed.
What a recording does not include: sound, the camera, the microphone, your location, anything you type into a text field (any text field is blanked out), or anything outside the game. Crustify has no accounts and no personal details on screen, so a recording does not show who you are.
Why we do it: only to improve the game. We watch recordings ourselves, never to identify you, and we never use them for advertising or sell them. Recordings are stored by PostHog and kept only as long as we need them for this purpose.
If a recording ever caught something you would rather it had not, email us with the approximate date and time and we will do what we reasonably can to remove it. Because the identifier is random and not linked to you, we may not be able to find a specific recording without that detail.